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This policy explains what we collect when you use 3redha, why we collect it, and what control you have over it.
PLACEHOLDER - the legal entity acting as data controller, and how to contact it about your data.
Account details you give us: email address, username, phone number and the reason you signed up. Listings you create, including photos and video. Identity documents and a selfie video, when you submit them for verification. Listings you save, and any feedback or reports you send. Basic technical data such as your IP address, kept in error logs.
When you request verification we ask for identity documents and a short selfie video. These are stored privately, are never shown publicly, and are only reachable by an administrator reviewing your request through a short-lived signed link. WE RETAIN THESE DOCUMENTS INDEFINITELY, as a deliberate choice for fraud investigation. PLACEHOLDER: this decision must be reviewed by a lawyer against the retention rules that apply to you, and this paragraph rewritten to match whatever is lawful.
PLACEHOLDER - the lawful basis for each purpose: running your account, displaying your listings, verifying identity, preventing fraud and abuse, and contacting you about your account.
Your username and your live listings are public, including their photos, price, description and neighbourhood. Your phone number is shown on your listings so that buyers can contact you. Your email address is never shown publicly.
PLACEHOLDER - name the processors actually used: the hosting provider, the object storage provider, the email sender, and any messaging integration, and state what each one handles.
We set a session cookie so that you stay signed in, and cookies remembering your language and your light or dark preference. PLACEHOLDER - confirm before launch whether any analytics or advertising cookies are added, since that changes what consent is required.
PLACEHOLDER - retention periods for accounts, deleted listings, error logs and identity documents. Note that deleting your account removes your listings and your verification records, and schedules the associated files for deletion.
PLACEHOLDER - access, correction, deletion, objection and complaint, and how to exercise each. You can delete your account yourself from Settings.
PLACEHOLDER - the address for privacy enquiries.